Technical Support Contacts for your Nelson and Cengage products
If you are having difficulty with any of our products, please
consult the resources listed below.
Please note:
If the contact information for a technical support person is provided
to you when you encounter a problem please contact the number provided.
Assistance with Nelson Education and Cengage Engineering computer-based
products including support for Harcourt, Irwin, Norbry, Reidmore, and
Gage:
Contact: Nelson Education Product Technical
Support
Phone: 1-888-632-9512
Email: techsupport@nelson.com
Assistance with Course Technology and Delmar publications including
SAM, Chilton, Automotive, Medical and Trade products:
Contact: Course Technology and Delmar
Support
Phone: 1-800-648-7450
Web site: http://www.course.com/support
Email: techsupport@course.com
Assistance with Cengage Learning Products including South-Western,
Brooks-Cole, Wadsworth, and Heinle publications and companion sites:
Contact: Cengage Learning Technical Support
Phone: 1-800-423-0563
Form: Click
here
Live Help: Click
here
Web site:http://academic.cengage.com
Instructor assistance with WebCT or Blackboard ePack
Contact: Nelson Education ePack Technical
Support
Phone: 1-800-668-0671 Ext 4416
Email: ePacksupport@nelson.com
Use of ePack Support: Nelson Education will
provide phone support for the installation and download of a Nelson
ePack. However, it is the responsibility of the University/College to
maintain broken links or inoperable files as a result of changes that
may occur within the course cartridge after the initial installation.
